This Privacy Policy explains how ClubStack collects, uses, discloses, and protects personal information when you use our services. Organizations using ClubStack may also provide their own privacy notices for information they collect from members.
1. Information we collect
We collect information you provide directly, including account details, organization information, member records, form responses, support messages, and transaction-related information.
We may also collect device, browser, log, usage, and approximate location information when you interact with the service. Payment providers and communication partners may provide status, reference, and delivery information needed to complete requested services.
2. How we use information
- Provide, maintain, secure, and improve ClubStack services.
- Process payments, forms, elections, messages, and other requested activities.
- Authenticate users, prevent misuse, and investigate security incidents.
- Respond to support requests and send service-related communications.
- Meet legal, regulatory, accounting, and contractual obligations.
3. How information is shared
We may share information with service providers that support hosting, authentication, analytics, communications, payments, fraud prevention, and customer support. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.
Organization administrators can access information submitted to or maintained for their organization. ClubStack does not sell personal information.
4. Data retention
We retain information for as long as reasonably necessary to provide the service, meet legal and financial obligations, resolve disputes, enforce agreements, and maintain security. Retention periods vary by data type and the organization controlling the information.
5. Security
We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also request a portable copy of eligible information.
For organization-managed records, contact the relevant organization first. You may also contact ClubStack using the details below.
7. Children
ClubStack is not directed to children acting independently. Organizations responsible for younger members must obtain any permissions required by applicable law before entering or collecting their information.
8. Changes to this policy
We may update this policy as our services or legal obligations change. We will publish the revised policy with a new update date and provide additional notice when appropriate.
9. Contact us
Questions or privacy requests can be sent to support@useclubstack.com or through our contact page.